Welcome to the NuFi support portal. To access the wallet, please visit https://wallet.nu.fi/ or download NuFi's Chrome extension with dApp connector here.
Please ensure that:
1. Your Ledger device is connected & unlocked
2. The relevant blockchain app is running on your Ledger device
3. The relevant blockchain app is up to date
4. Ledger firmware is up to date
5. Ledger Live is not running
Step 1: Log in to NuFi Wallet
Step 2: Portfolio Manager
Once you have logged in, the Portfolio Manager page will be displayed, as shown below.
On the corresponding row of the asset which you want to receive the funds, select ‘Receive’.
The list of available accounts will be displayed. Select the desired Ledger account you wish to receive the funds into, as shown below.
This example will use the account ‘ADA_Ledger_1_S’, highlighted in yellow below.
Note: A Ledger account is depicted with the following symbol to the right of the account name.
Step 5: Verify Address
You will need to provide the account address to the sender, so they can specify where to send the funds. It is important to verify the account address displayed on NuFi corresponds with the account address displayed on the Ledger device, to ensure the funds are sent to the correct place.
Select ‘Verify address on your Ledger device’.
Waiting For Verification
Whilst waiting for verifications to be completed, NuFi will display the following.
Verification on Ledger
On your Ledger device, you will be presented with the below information, which you will need to verify:
- Verify Address
- Address Path
- Staking Key Path
Make sure the address, shown under the ‘Address’ field displayed on the Ledger device, matches the address shown on the NuFi wallet, as shown in red below.
Once you have navigated through each step and verified the information is correct, you will then be presented with the below screen again.
Provide the address to the sender
Now that you have verified the account address, the account address can be provided to the sender.
The sender can either scan the QR code or enter the account address manually to specify where the funds will be sent.
Once the sender has obtained the account address, select ‘Done’.
Step 6: Portfolio Manager
You will then be taken back to the Portfolio Manager, as shown below.
Please note that you may not see the funds deposited into your account immediately. The amount of time for funds to display in your wallet will vary by blockchain/asset/network etc.
Step 7: Funds Received
Once the funds have been received, they will be displayed on the Portfolio Manager page, as shown below.
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