Welcome to the NuFi support portal. To access the wallet, please visit https://wallet.nu.fi/ or download NuFi's Chrome extension with dApp connector here.

Problem:

When I try to connect my Trezor hardware wallet, the 'https://connect.trezor.io' popup opens but the loading circle just keeps spinning and nothing happens.

Solution:
Disable 'Enhanced Tracking Protection' in Firefox. To do this:


1) Click the shield icon (next to the padlock, to the left of the URL) in the navigation bar.

2) Disable Enhanced Tracking Protection.

3) The page will reload; log in to your wallet again and pair your Trezor.