Problems creating, restoring or logging in to a wallet 8

• Can’t log in to my existing wallet
• Forgot password and can’t access wallet
• Can’t open hardware wallet – it asks me to create a new wallet instead
• Account is missing after I paired my hardware wallet
• Account balance is zero after I restored hardware wallet using seed phrase

View all 8

Problems with transactions (including sending and receiving) 6

• Transaction keeps failing: says 'Could not submit transaction'
• Transaction 'Submitting' for a long time
• Transfer didn’t arrive
• Can’t send all the ADA shown in available balance
• Sent ADA from exchange using wrong blockchain

View all 6

Solana Transaction Error Messages 8

• Solana transaction failed: "insufficient funds for rent"
• How to fix Solana error ‘Transaction Expired Blockheight Exceeded’
• How to fix Solana error ‘Account allocation failed: unable to confirm transaction’
• How to fix Solana error ‘Not Enough SOL’ to submit a transaction
• How to fix Solana error ‘Transaction expired’

View all 8

Problems with staking, unstaking or rewards 4

• Staking rewards not received yet
• Can’t unstake ADA
• SOL staking account is inactive
• Can’t stake full ADA balance

Problems with Ledger or Trezor hardware wallets 3

• Can’t connect/pair hardware wallet
• Can’t submit transaction using hardware wallet
• Can't connect Trezor: loading circle just keeps spinning

Account balance is wrong 1

• Account balance is zero